Privacy Policy

1. Who We Are

This Privacy Policy explains how Gainforthic ("we", "us" or "our") collects and uses personal data when you visit our website, create an account or use our AI analysis and trading tools. For the purposes of the UK General Data Protection Regulation and the Data Protection Act 2018, Gainforthic acts as the data controller for the personal data described here. You can reach us at [email protected].

2. Personal Data We Collect

We may collect the following categories of personal data:

• Identity and contact data, such as your name, email address and telephone number.
• Account data, such as login details, preferences and settings for any automated features you enable.
• Usage data, such as pages viewed, features used, device type and approximate location derived from IP address.
• Communications data, such as messages you send to our support team.

We do not ask you to provide sensitive personal data, and you should not send it to us.

3. How We Use Your Data

We use personal data to create and administer your account, provide the Services, improve performance and security, respond to enquiries, send service messages, and meet our legal and regulatory obligations. Where we send marketing communications, we do so in line with applicable law and you may opt out at any time.

4. Lawful Bases

Our lawful bases for processing include performance of a contract with you, our legitimate interests in running and securing the platform, compliance with legal obligations, and your consent where we ask for it, such as for certain optional marketing or non-essential cookies.

5. Sharing Your Data

We may share personal data with trusted service providers who host our infrastructure, process payments, provide analytics or support our communications, under written contracts that require appropriate safeguards. We may also disclose data where required by law, by a court order, or to protect the rights, property or safety of our users or others.

6. International Transfers

Some of our providers may process data outside the United Kingdom. Where this occurs, we ensure that an appropriate safeguard is in place, such as an adequacy regulation or standard contractual clauses approved under UK law.

7. Retention

We keep personal data only for as long as necessary for the purposes described in this policy. Account data is generally retained for the life of the account and for a limited period afterwards to meet legal, accounting and dispute-resolution requirements. Usage logs are kept for a shorter period unless they are needed for security investigations.

8. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences and measure how the site performs. Where consent is required, we will request it before setting non-essential cookies. You can manage your preferences through your browser settings or through any consent tool presented on the site.

9. Security

We apply technical and organisational measures designed to protect personal data against unauthorised access, loss, alteration and disclosure. These include encryption in transit, access controls and regular reviews of our systems. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your Rights

Subject to certain exemptions, you have the right to access your personal data, request correction or erasure, restrict or object to processing, request data portability, and withdraw consent at any time. You may also lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. We encourage you to contact us first so that we can try to resolve your concern.

11. Children

The Services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so that we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The date at the top of this page shows when it was last revised. Material changes will be notified through the Services where appropriate.

13. Contact Us

For privacy questions or to exercise your rights, email [email protected] or write to High Holborn 102, BS1 5LJ Bristol, GB.